Shipping policy

Scoopeat Shipping Policy

At Scoopeat, we strive to deliver your orders quickly and efficiently while ensuring a smooth
shopping experience. Below are the details of our shipping process, timelines, and policies.

Processing & Delivery Time

📌 Processing Time: Up to 3 working days (Monday-Friday, excluding public holidays).
📌 Delivery Time: 5-7 working days, depending on your location and serviceable PIN code.
🚀 Orders placed on weekends (Saturday & Sunday) will be processed on the next working day

(Monday).
Tracking Information

📦 Once your order is shipped, you will receive an email with a tracking number.

🔹 Use this tracking number to monitor your shipment status.

🔹 If you don’t receive a tracking update, please check your spam folder or contact us at

support@scoopeat.com.
Delivery Issues & Support
✅ Lost, Delayed, or Damaged Orders?

If your order is lost, damaged, or significantly delayed, contact us at support@scoopeat.com within

10 days of the expected delivery date.

We will investigate and provide a resolution as soon as possible.

📌 Note: Delays due to natural disasters, strikes, or courier service issues are beyond our control,

but we’ll do our best to assist you.
Return Shipping & Policy

🔹 If you need to return an item, refer to our Return Policy for details on eligibility and process.
🔹 Customers may be responsible for return shipping costs unless the product is damaged or

incorrect.

Acknowledgment & Agreement

By placing an order on Scoopeat, you acknowledge that you have read, understood, and agree to our

Shipping Policy.
Contact Us

📩 For any shipping-related queries, feel free to reach out to us:

Email: support@scoopeat.com