Shipping Policy
Scoopeat Shipping Policy
At Scoopeat, we strive to deliver your orders quickly and efficiently while ensuring a smooth
shopping experience. Below are the details of our shipping process, timelines, and policies.
Processing & Delivery Time
π Processing Time: Up to 3 working days (Monday-Friday, excluding public holidays).
π Delivery Time: 5-7 working days, depending on your location and serviceable PIN code.
π Orders placed on weekends (Saturday & Sunday) will be processed on the next working day
(Monday).
Tracking Information
π¦ Once your order is shipped, you will receive an email with a tracking number.
πΉ Use this tracking number to monitor your shipment status.
πΉ If you donβt receive a tracking update, please check your spam folder or contact us at
support@scoopeat.com.
Delivery Issues & Support
β
Lost, Delayed, or Damaged Orders?
If your order is lost, damaged, or significantly delayed, contact us at support@scoopeat.com within
10 days of the expected delivery date.
We will investigate and provide a resolution as soon as possible.
π Note: Delays due to natural disasters, strikes, or courier service issues are beyond our control,
but weβll do our best to assist you.
Return Shipping & Policy
πΉ If you need to return an item, refer to our Return Policy for details on eligibility and process.
πΉ Customers may be responsible for return shipping costs unless the product is damaged or
incorrect.
Acknowledgment & Agreement
By placing an order on Scoopeat, you acknowledge that you have read, understood, and agree to our
Shipping Policy.
Contact Us
π© For any shipping-related queries, feel free to reach out to us:
Email: support@scoopeat.com